Brand New, never used, perfect. Original Swarovski packaging, including Swarovski box with protective foam, outer protective sleeve, Swarovski label. NOTE minor damage to outer protective sleeve. Please review the pictures, as they represent the actual item condition. Packaging may vary in color from that pictured.Please be sure to read the description thoroughly to make sure that this is the item you want before ordering. We make every effort possible to accurately describe and depict the items. Please be aware that slight variations in color may be due to differences in lighting and computer monitor resolutions. Ornament as described, Original Swarovski Packaging. Please message us before ordering & we will try to assist. Defects / errors are rare, but we always look after our Buyers. Within 30 days of receiving your item, we will accept a return and/or replace a defective or incorrect item, all at our expense. Within 30 days of receiving your item, we will accept a return for other reasons. Photos of the item showing its current condition required. Brand names & some item descriptions shown / mentioned in this listing are for description purposes only and are the property of the Brand owner.