Items stated new are brand new and never used and in perfect mint condition. If you can't leave 5 star feedback, please contact me to resolve the situation so I can make you happy! We can't fix a problem we are not aware of, and would appreciate the opportunity to make things right for you. So PLEASE contact me before leaving a less than perfect feedback to discuss any problem.The item "SWAROVSKI 2013 CHRISTMAS ORNAMENT SET, #5004492 NIB" is in sale since Wednesday, October 01, 2014. This item is in the category "Collectibles\Decorative Collectibles\Decorative Collectible Brands\Swarovski\Ornaments". The seller is "greekflyboy1964" and is located in San Mateo, California. This item can be shipped worldwide.